Returns & Exchanges

At BOTE, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund or exchange.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing